HELP

BITCOIN FASTEST GROWING TECHNOLOGY


Frequently Asked Questions ?


MY DEPOSIT HASN'T BEEN CREDITED.

We credit a pending deposit transaction to your account after one confirmation (i.e. appears in one block).
The speed at which transactions get confirmed depends on your transaction fee and the amount of other unconfirmed transactions on the Bitcoin network .

We don't know of any currently pending deposits for your account.
If you just deposited, the transaction will take a moment to appear in the network.
You can create a deposit on your account page


MY WITHDRAWAL HASNT'T ARRIVED.

Withdrawals are INSTANT !
We process your immediate withdrawals and have them broadcast on the blockchain as soon as possible. However, we are unable to guarantee instant confirmation.
The speed at which transactions get confirmed depends on the transaction fee and the amount of other unconfirmed transactions on the Bitcoin network.

We don't know of any currently pending withdrawals from your account.
You can create a withdrawal here


WHAT ARE BITS?

Bits are not a distinct currency but just another unit of Bitcoin, like cents are to dollars.
1 Bitcoin is always equal to 1,000,000 bits. In other words, 1 bit is equeal to 0.00000100 Bitcoin.

As the price of Bitcoin is constantly changing, the value of bits does not stay the same either.
You can use SatoshiHill's chat bot to conveniently check how much bits are worth in other currencies at current prices. For example, try typing !convert 1000 bits GBP
in chat to find out what the value of 1,000 bits is currently in British pounds.


HOW DO I DEPOSIT?

You can deposit to your account by sending any amonut of Bitcoin to your deposit address.
Your account's deposit address can be found here


HOW DO I PLAY?

In order to play, you will first need to Deposit to your account.

First, choose how much you want to wager and which payout multiplier you want to target. Click "bet" to place your bet and watch the multiplier rise from 1.00x upwards! You can click "cash out" at any time in order to multiply your wager with the current multiplier. But be careful: The game can end at any time , and if you haven't cashed out by then, you get nothing!

If you don't attempt to cash out manually, you will automatically be cashed out if the game reaches your chosen payout.


HOW DO I KNOW THE GAME IS FAIR?

SatoshiHill proves that the odds are as advertised (1% house edge) and that the rolls are predetermined and cannot react to how players bet. Since SatoshiHill is provably fair, you can verify that yourself here


WHY ARE SOME MULTIPLIERS RED AND SOME GREEN?

Based on the multipliers, we can expect half of all rolls to be 1.97x or lower and the other half to be 1.98x or higher.
Coloring these rolls either red or green depending on which half they are in allows players to quickly visualize how favorable rolls have been for players.


HOW CAN I TIP SOMEONE?

You can tip someone by clicking the " transfer " button on your account page.


WHAT IS THE BANKROLL?

The bankroll is the pool of money that players bet against. When players win, the money comes out of SatoshiHill's bankroll, and when they lose, the money goes into the bankroll.

SatoshiHill's bankroll is publicly funded by bankroll investors. meaning that anyone can invest in the bankroll to get a share of its profits. See How does bankroll investing work?for more information on the bankroll investing.


HOW HIGH CAN THE MULTIPLIER GO?

There's no real limit! However, if during a game we ever are facing a net loss of 3% of the bankroll or greater, the server will automatically cash out all players still in the game, forcing them to enjoy an early win and a sizeable profit.
You can see in game what the current max win is at game.


I FOUND A BUG.

If you believe you found a bug, please describe it using the support. Even though we test our software carefully, somtimes minor issues go unnoticed, so your help is greatly appreciated!


FAIRNESS

What are the game odds?

The house margin is scaled between 0 and 1 %, depending on how long you hold. An additional 1 % is effectively taken from every bet and put into the bonus pool, which is distributed in its entirety every game. As a consequence, skilless or random play has—at worst—an expected return of -2 %, but it is possible to overcome the house margin by skillfully getting bonuses.

The numbers are baked into the game, so you never need to worry about it. We do not have a fixed house margin, as this would prevent highly conservative play (e.g. If you were only attempting to make $2 in a $100 game, a house margin of 1 % would be 50 % of your potential profits!). Our unique formula makes it fair for both highly conservative play (cash out early) and highly aggressive play (hold until you're a millionaire). All games are provably fair.

The exact formula for the houses expected return is:
1 % * (intendedCashOut - roomAmount) * (roomAmount / intendedCashOut)

The other important thing to keep in mind is that every game has a 1 % chance of instantly busting. We do not make any money on it, but rather use this to fund the bonus scheme. This is an important consideration to make if you are playing in such a way that you never win the bonus.


HOW IS THE GAME BUST CALCUALTED?

The code that decides the multiplier for each round is here:

It basically does three things.

First, it mixes the hash with the clientSeed (decided by the provably fair seeding event) using hmac-sha256

Secondly it gives a 1 in 101 chance of instant busting

Third, it works out what the multiplier would be if there was no house edge.

Fourth, it takes 1% off the multiplier and adds on 0.01x:

So half the time (other than 0x bust which we can ignore because they pay for themselves with the bonus) the multiplier will be 1.99x or more.

That means if we bet 1.99x we have a 50% chance of winning (again, ignoring 0x busts), and so the house edge is:

100 - (1.99 * 50) = 100 - 99.5 = 0.5%

The extra 0.01 that gets added on to the multiplier is half of the 1% that was taken off in this case, leaving the house edge at 0.5%. As the multiplier gets bigger, the 1% that is taken off gets bigger, and the 0.01x that gets added on becomes less and less significant, causing the house edge to tend to 1%


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